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KLIP-1042
Medical chronology stuck at 60% for three days
In progressUrgentBug
Raised by Dana Hartley (dana@hartleyvoss.com) on Sep 22, 2026, 9:14 AM
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DH
Dana Hartley
CustomerSep 22, 2026, 9:14 AMWe uploaded a 1,400 page record dump on Friday for the Alvarez matter. The chronology has been sitting at 60% since Saturday morning. Nothing has moved. We have a mediation on Monday and need this.
PR
Priya Raman
Klip teamSep 22, 2026, 11:40 AMThanks Dana — I can see the matter. Looks like a batch of pages failed OCR and the job never retried. I am re-running the failed pages now and will confirm once the chronology completes.
DH
Dana Hartley
CustomerSep 24, 2026, 4:02 PMAppreciated. Please keep me posted — this one is time sensitive.
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Last updated Sep 24, 2026, 4:02 PM